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Terms of service.

Last updated 1 November 2026. Questions: hello@solquara.com.

1. These terms

These terms apply when you engage Solquara (“we”, “us”) to produce work, subscribe to one of our plans, or buy from our shop. Engaging us means accepting them. Anything agreed in writing with you specifically overrides what is written here.

2. What we provide

The deliverables described in your chosen plan or written quote — typically some combination of video ads, a website, and booking automation. Plan inclusions are listed on our pricing page and form part of these terms.

3. The free sample

The free sample is genuinely free: no card, no obligation, and no automatic conversion to a paid plan. It is a demonstration produced for your brand, and we retain ownership of it unless and until you engage us. If you do not proceed, you may not publish or commercially use the sample.

4. Fees, billing and cancellation

  • Plans are billed monthly in advance, in US dollars (or in Indian rupees for customers in India), and renew until cancelled.
  • Online payments are processed by PayPal. You approve each subscription on PayPal’s own page, and we never see or store your card or bank details. Your plan starts once PayPal confirms the payment to us.
  • You can change plan at any time. With PayPal, you approve the new price on PayPal and the new plan starts on your next billing date at its own price; changes are not prorated.
  • If a renewal payment fails, your plan stays active for 7 days while the payment is retried. After that, paid features pause until the payment succeeds. Nothing is deleted.
  • You may cancel at any time before your next renewal date. There are no exit fees.
  • Cancelling stops future billing; it does not refund the current period, during which we continue delivering.
  • Annual plans are paid up front at the discounted rate and run for the full 12 months.
  • One-off projects are quoted in writing and invoiced on acceptance.
  • The 72-Hour Proof Sprint is a one-time purchase. We deliver it within 72 hours of payment and of receiving what we need from you (section 6), or refund it in full. Its price is credited against the first month of any plan started within 14 days of purchase.
  • Digital products, such as the Creator & Agency Vault, are delivered by email and licensed for your own commercial work and your clients’ work. They may not be resold or shared as they are. If one is not what we described, tell us within 14 days for a refund.

5. Revisions and the “proud to run it” promise

Revisions are included until you would proudly run the work, provided requests stay within the brief you approved. A change of direction after approval — a new concept, a different product, a different audience — is new work, and we will quote it before starting. If we cannot reach a result you are happy with on a first deliverable, you do not pay for it.

6. What we need from you

Timelines assume you supply what only you can supply: brand assets, product details, access to accounts we need to connect, and feedback within a reasonable window. Our delivery estimates pause while we are waiting on you.

7. Ownership

On payment for a deliverable, full ownership of that deliverable transfers to you, including source files on request. We keep ownership of our underlying pipeline, tools, templates and know-how. Your domain, content and accounts are always yours, and we hand everything over cleanly if you leave.

Managed Studio Lease. On a monthly plan, the website we build is included with no setup fee and is leased to you while you are subscribed. After 6 consecutive paid months, ownership of the website’s code and design transfers to you automatically. You can take ownership sooner at any time by paying the remaining months up to 6. If you leave before then without doing so, we hand over your domain and content and take the build down. Ads, copy and other deliverables are not leased: they are yours on payment, as above. A one-off website build is yours outright on payment.

8. Portfolio use

We may show completed work in our portfolio and marketing. Tell us you would rather we did not and we will not — no negotiation, no discount attached.

9. Your responsibilities

You confirm that any material you give us is yours to use, and that the claims you ask us to publish about your business are true. We will not produce work that is unlawful, deceptive, or that infringes someone else’s rights.

10. AI-assisted production

Our production pipeline is AI-assisted and human-directed. We tell you this openly because some advertising platforms and industries require disclosure of synthetic media, and it is your responsibility to comply with the rules of the platforms you advertise on. We will help you meet them.

11. Availability

We aim for continuous availability of sites and automations we host, but we do not guarantee uninterrupted service, and we are not liable for outages at third-party providers such as hosts, networks or messaging platforms.

12. Liability

Nothing here excludes liability that cannot lawfully be excluded. Subject to that, our total liability in connection with the services is limited to the fees you paid us in the three months before the claim, and we are not liable for lost profits, lost revenue or indirect losses. We do not guarantee any particular commercial result — advertising outcomes depend on your offer, market and pricing as much as on the creative.

13. Suspension

We may pause work on unpaid invoices after written notice, and we may decline or end an engagement that would require us to break the law or these terms.

14. Governing law

These terms are governed by the laws of India, and the courts of India have exclusive jurisdiction over any dispute arising from them. Nothing in this clause removes any protection you have under the mandatory consumer law of your own country.

15. Contact

Questions about these terms: hello@solquara.com.