Plenty of enquiries arrive in the evening or at the weekend, when nobody can answer. Sol answers them in writing, books the slot, texts back the calls you missed, and asks every customer for a review.
An AI receptionist answers customer enquiries when nobody can: it replies to questions, books appointments and passes on anything it cannot handle. the Sol 24/7 AI Receptionist is Solquara's version for text channels. It answers on your website and WhatsApp around the clock, texts back every missed call, and asks customers for a Google review after their visit. It costs $99 a month, set up for you.
Sol works in text. It does not answer phone calls with a synthetic voice. When a call goes unanswered, it sends the caller a message straight away, so the enquiry continues by text instead of ending at a voicemail beep. If you need every call answered live by voice, a telephone answering service or a voice AI product is the better fit, and we will say so.
| Doing nothing | Answering service | Voice AI receptionist | Sol 24/7 AI Receptionist | |
|---|---|---|---|---|
| Missed calls | Go to voicemail; many callers do not leave one | Answered live during the service's hours | Answered by a synthetic voice | Every missed caller gets a text straight away and can carry on by message |
| Website and WhatsApp | Wait until someone is free | Usually not covered | Varies by product | Answered around the clock, with booking |
| Google reviews | Asked for by hand, when someone remembers | Not covered | Varies by product | Requested automatically after each visit |
| How it is priced | Your time | Per minute or bundles of minutes | Per call, per minute or per booking | $99 a month, set up for you |
$99 a month on its own, or $69 a month on top of Launch. Included in Growth and Scale. No setup fee and no contract.
Start the AI receptionistFor text, yes. Sol handles the receptionist work that happens in writing: answering questions on your website and WhatsApp, booking appointments and following up. It does not answer phone calls by voice. When you miss a call, it sends the caller a text straight away so the conversation carries on by message instead of going to voicemail.
The Sol 24/7 AI Receptionist is $99 a month on its own, set up and monitored by the studio; on Launch it is a $69-a-month add-on, and it is included in Growth and Scale. AI receptionist products are priced in very different ways (per call, per minute or per booking), so compare the total monthly cost at your real enquiry volume, plus any setup fee, rather than the headline price.
Missed-call text-back sends an automatic text message to anyone whose call you could not answer, saying sorry you missed them and offering to help or book by message. The caller gets a reply instead of a voicemail beep, and the enquiry stays with you instead of going to the next business on the search page.
The Sol 24/7 AI Receptionist is Solquara's done-for-you booking automation for small businesses: a 24/7 assistant on your website and WhatsApp that answers questions and books slots, missed-call text-back, and an automatic Google review request after each visit. The studio installs, connects and monitors it within 7 working days. It is $99 a month, or included in Scale.
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